Privacy Policy for Falk Auto Body and Glass

Effective Date: August 1, 2025

At Falk Auto Body & Glass, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide through our website.

1. Information We Collect

When you visit our site or contact us, we may collect the following information:

Your name
Email address
Phone number
Vehicle and insurance details (if voluntarily submitted through a form)
Any other personal information you provide

This information is collected via contact forms, service estimate requests, or email communication.

2. How We Use Your Information

We use your information to:

Respond to inquiries or service requests
Provide accurate estimates and follow-up support
Improve our website functionality and customer experience
Communicate with you about your repair status or related services

We do not sell or rent your personal information to third parties.

3. Information Sharing

We may share your information with:

Insurance companies (with your permission)
Technology providers (for website hosting, form processing, etc.)
Law enforcement or legal authorities, when required by law

Any third-party service providers we use are required to keep your information secure and confidential.

4. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. While no online system is 100% secure, we strive to use industry-standard practices to keep your data safe.

5. Cookies

Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

Request access to your personal data
Correct any inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is used, feel free to contact us:

Falk Auto Body & Glass
835 Tile Drive
Red Wing, MN 55066
Phone: (651) 388-1218
Email: mike@falkautobody.com
Hours: Mon–Fri, 8am–5pm