Falk Auto Body & Glass – FAQ
What should I do immediately after my vehicle has been involved in an accident?
Your safety should always come first. If you’ve been involved in an accident, it’s generally recommended to:
- Move your vehicle out of traffic if it’s safe to do so.
- Check yourself and others for injuries.
- Contact emergency services if needed.
- Exchange contact and insurance information with the other driver.
- Take photos of the damage and accident scene.
- Notify your insurance company as soon as possible.
Even if your vehicle appears drivable, hidden damage can affect its safety and performance. We recommend having your vehicle professionally inspected to determine the repairs needed to restore it safely.
How do I choose the right auto body shop after an accident?
Choosing the right auto body shop helps ensure your vehicle is repaired safely and correctly. Look for a repair facility with manufacturer certifications, highly trained technicians, and a reputation for quality workmanship.
We’re proud to be manufacturer-certified by Hyundai, Ford, GM, and FCA (Fiat Chrysler Automobiles), and we hold the I-CAR Gold Class designation. By following manufacturer-approved repair procedures, we help restore your vehicle’s safety, performance, and appearance.
Why is manufacturer certification important when repairing a vehicle?
Manufacturer certification means repairs are completed using procedures approved by the vehicle manufacturer. Certified repair facilities receive specialized training and use approved tools, equipment, materials, and repair methods. Following OEM repair procedures helps protect your vehicle’s structural integrity, safety systems, performance, and long-term value while providing greater confidence that the repairs are completed safely and accurately.
What does I-CAR Gold Class certification mean for customers?
I-CAR Gold Class is one of the highest training achievements in the collision repair industry. It shows that technicians receive ongoing training to stay current with modern vehicle technology and repair methods.
For customers, this means greater confidence that repairs are completed using current industry standards. As an I-CAR Gold Class repair facility, we remain committed to ongoing training and delivering safe, high-quality collision repairs in Red Wing, MN.
What information do I need to file an insurance claim after an accident?
Having the right information available can help your insurance claim move more efficiently. The exact information and documentation required may vary depending on your insurance provider and the circumstances of the accident. In most cases, it’s helpful to have:
- Details about the accident
- Contact and insurance information for everyone involved
- Photos of the vehicle damage
- Any supporting documentation requested by your insurance company
We also document both visible and hidden damage and work directly with your insurance adjusters to support your repair claim and reduce unnecessary delays.
Is my windshield an important part of my vehicle's safety system?
Yes. Your windshield is a key part of your vehicle’s safety system. It helps support the vehicle’s structural integrity, contributes to proper airbag deployment, and provides clear visibility while driving. Even a small chip or crack can weaken the windshield over time and affect its ability to perform as designed. If your windshield is damaged, it’s important to have it professionally inspected to determine whether repair or replacement is the safest solution.
Why should I choose mobile auto glass service?
Mobile auto glass service allows you to have your windshield repaired or replaced at a location that’s convenient for you. It’s an ideal option for busy schedules or when driving with damaged glass isn’t practical.
Benefits include:
- Service at your home or workplace
- Less interruption to your day
- Professional installation
- Safety checks after the work is completed
We provide mobile auto glass service throughout the Red Wing area with the same attention to quality as our in-shop repairs.
What types of weather damage can be repaired?
Severe weather can damage your vehicle in several ways, from cosmetic dents to more significant body damage. Prompt hail damage repair helps restore your vehicle’s appearance and prevent further issues.
We repair a variety of weather-related vehicle damage, including:
- Hail
- High winds
- Fallen trees and branches
- Storm debris
Our team will inspect your vehicle and recommend the repairs needed to restore it to pre-damage condition.
What should I do if my vehicle is damaged after hitting a deer or another animal?
If your vehicle is damaged after hitting a deer or another animal, have it inspected as soon as it’s safe to do so. Even when the damage looks minor, animal collisions can affect structural components, lighting, or other parts of your vehicle. We provide professional animal damage repair in Red Wing, MN, helping restore your vehicle safely and get you back on the road with confidence.
What makes Falk Auto Body & Glass different from other collision repair shops in Red Wing?
We’re committed to providing safe, high-quality repairs backed by decades of experience and industry-recognized certifications. Our focus is on restoring your vehicle correctly while making the repair process as smooth as possible.
When you choose us, you benefit from:
- Manufacturer-certified collision repairs
- An I-CAR Gold Class collision repair facility
- A limited lifetime warranty on repairs
- Insurance claim assistance
- Honest communication from start to finish
Our goal is to help you get back on the road with confidence.